Device Guides

Nokia Lumia 635

Change device Change device

I can't use my mobile phone as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Enter the correct password.

Possible cause 1:

The wrong password is entered on the device you want to connect from.


Enter the correct password.

1. Find "internet sharing"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap internet sharing.
2. Select settings for Wi-Fi Hotspot
Tap the edit icon.
Tap the field below "Broadcast name" and key in the required name for the Wi-Fi Hotspot.
If you want to password protect your Hotspot:
Tap the field below "Password (minimum 8 characters)" and key in the required password.
Tap the confirm icon.
3. Turn on Wi-Fi Hotspot
Tap the indicator next to "Sharing" to turn on the function.
4. Establish connection
Do the following on the device which is to connect to your Wi-Fi Hotspot:
Turn on Wi-Fi.
Find the list of available Wi-Fi networks.
Select the network name you keyed in in step 2.
Key in the password you selected in step 2 and establish the connection to the Wi-Fi Hotspot.
When the connection is established, you can access the internet from the other device.
5. Return to the home screen
Tap the home icon to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks