Device Guides

Nokia Lumia 635

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Wi-Fi is turned on: Turn off Wi-Fi.

List view

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the Wi-Fi icon.

Tap the indicator next to "WiFi networking" to turn the function on or off.

Tap the home icon to return to the home screen.

Step 1 of 3

Slide your finger down the display starting from the top edge of your mobile phone.Tap the Wi-Fi icon.

Step 2 of 3

Tap the indicator next to "WiFi networking" to turn the function on or off.

Step 3 of 3

Tap the home icon to return to the home screen.

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