Device Guides

Nokia Lumia 635

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Mobile data is turned on: Turn off mobile data.

List view

Slide your finger down the display starting from the top edge of your mobile phone.
Tap ALL SETTINGS.

Tap mobile+SIM.

Tap the indicator next to "Data connection" to turn the function on or off.

Tap the home icon to return to the home screen.

Step 1 of 4

Slide your finger down the display starting from the top edge of your mobile phone.Tap ALL SETTINGS.

Step 2 of 4

Tap mobile+SIM.

Step 3 of 4

Tap the indicator next to "Data connection" to turn the function on or off.

Step 4 of 4

Tap the home icon to return to the home screen.

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