Device Guides

Nokia Lumia 635

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message tone has been turned off: Choose message tone.

List view

Slide your finger down the display starting from the top edge of your mobile phone.
Tap ALL SETTINGS.

Tap notifications+actions.

Tap Messaging.

Tap the field below "Notification sound".

Tap the play icon next to the required message tones to hear them.

Once you've found a message tone you like, tap the required message tone.

Tap the home icon to return to the home screen.

Step 1 of 7

Slide your finger down the display starting from the top edge of your mobile phone.Tap ALL SETTINGS.

Step 2 of 7

Tap notifications+actions.

Step 3 of 7

Tap Messaging.

Step 4 of 7

Tap the field below "Notification sound".

Step 5 of 7

Tap the play icon next to the required message tones to hear them.

Step 6 of 7

Once you've found a message tone you like, tap the required message tone.

Step 7 of 7

Tap the home icon to return to the home screen.

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