Device Guides

Nokia Lumia 625

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I can't access the internet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on automatic network selection so that your mobile phone connects to a network automatically.

Possible cause 1:

You've turned on manual network selection and are out of range of the selected network

Solution:

Turn on automatic network selection so that your mobile phone connects to a network automatically.

1. Find "mobile network"
Slide your finger left on the display.
Tap Settings.
Tap mobile network.
2. Select network mode
Tap the field below "Highest connection speed".
Tap 2G, 3G or 4G.
3. Return to the home screen
Tap the Home key to return to the home screen.

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