Device Guides

Search in Nokia Lumia 625
I can't use one of my apps
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
Uninstall the required app and try to install it again.
1. Tap the Windows Phone Store icon
2. To search by category:Tap the required category.
3. To search by name:Tap the search icon.
4. Key in the name of the required app and tap arrow right.
5. Tap the required app.
6. To install a free app:Tap install.
7. To buy an app:Tap buy.
8. Follow the instructions on the display to install the app.Tap the Home key to return to the home screen.

9. Slide your finger left on the display.
10. To see the list of games:Tap Games.
11. Tap the app you've just installed.Follow the instructions on the display to use the app.
Possible cause 3:
The required app is damaged or deleted
Solution:
Uninstall the required app and try to install it again.
Tap the required category.
Tap the search icon.
Tap install.
Tap buy.
Tap the Home key to return to the home screen.
Tap Games.
Follow the instructions on the display to use the app.