Device Guides

Nokia Lumia 625

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Screen lock is turned on: Turn off screen lock.

List view

Choose one of the following options:
Turn screen lock on or off, go to 1a.
Select setting for automatic screen lock, go to 1b.

To turn on the screen lock:
Briefly tap On/Off.

To turn off the screen lock:
Briefly tap On/Off.
Slide your finger upwards on the display.

Slide your finger left on the display.
Tap Settings.

Tap lock screen.

Tap the field below "Screen times out after".

Tap the required period.

Tap the Home key to return to the home screen.

Step 1 of 8

Choose one of the following options:Turn screen lock on or off, go to 1a.Select setting for automatic screen lock, go to 1b.

Step 2 of 8

To turn on the screen lock:Briefly tap On/Off.

Step 3 of 8

To turn off the screen lock:Briefly tap On/Off.Slide your finger upwards on the display.

Step 4 of 8

Slide your finger left on the display.Tap Settings.

Step 5 of 8

Tap lock screen.

Step 6 of 8

Tap the field below "Screen times out after".

Step 7 of 8

Tap the required period.

Step 8 of 8

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks