Device Guides

Nokia Lumia 625

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My mobile phone doesn't ring when receiving calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off silent mode.

Possible cause 2:

Silent mode is turned on


Turn off silent mode.

1. Find "ringtones+sounds"
Slide your finger left on the display.
Tap Settings.
Tap ringtones+sounds.
2. Turn silent mode on or off
Tap the indicator next to"Ringer" to turn the function on or off.
3. Return to the home screen
Tap the Home key to return to the home screen.

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