Device Guides


There's no incoming call alert on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off silent mode.Detailed instructions.

Possible cause 1:

Your mobile phone is set to silent mode

Solution:

Turn off silent mode.Detailed instructions.

1. Turn silent mode on or off
Tap and hold #.
Depending on the current setting, silent mode is turned on or off.

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