Device Guides

I can't receive SMS on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Before you start this troubleshooting guide you need to check one important thing:

Can you send an SMS?

It's important first to find out if you can send SMS. If you can't send an SMS, you need to solve this problem. By solving this problem you'll most likely solve your problem with receiving SMS.

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