Device Guides


I can't make calls on my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Nokia E63
Nokia E63

We found 8 possible causes:

  1. Flight mode is turned on
  2. There's no credit on your Prepaid Service
  3. There's an error at the receiving end
  4. There's little or no network coverage
  5. Your number is suspended due to non-payment
  6. You've turned on manual network selection and are out of range of the selected network
  7. There may be a temporary network problem
  8. Fixed dialing is turned on
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