Device Guides

I can't use Wi-Fi on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on Wi-Fi.Detailed instructions.

Possible cause 1:

Wi-Fi is turned off on your mobile phone


Turn on Wi-Fi.Detailed instructions.

1. Find "WLAN wiz."
Tap the Menu key.
Scroll to Connectivity and tap the Navigation key.
Scroll to WLAN wiz. and tap the Navigation key.
2. Select Wi-Fi network
A list of Wi-Fi networks within range is displayed.
Highlight the required Wi-Fi network and tap the Navigation key.
Scroll to Start web browsing and tap the Navigation key.
Follow the instructions on the display to select security settings and connect to the selected Wi-Fi network.
3. Exit
Tap the Menu key to return to standby mode.

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