Device Guides
How to
Restoring factory default settings on my mobile phone
Want to restore the factory default settings on your mobile phone? It's easy, but please note: all data on your mobile phone will be deleted. Data on your SIM isn't deleted.
List view
1. Find "Factory settings"
Tap the Menu key.
Scroll to Tools and tap the Navigation key.
Scroll to Settings and tap the Navigation key.
Scroll to General and tap the Navigation key.
Scroll to Factory settings and tap the Navigation key.
2. Enter the phone lock code
Tap the Navigation key to confirm.
Key in the phone lock code (default is 12345) and tap the Navigation key.
Wait a moment while the factory default settings are restored.
Wait a moment while the factory default settings are restored.