Device Guides

Nokia 5G Gateway 3 (Gen2)

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Windows 10

Mac OS Monterey

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This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

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Turn the bottom of your router towards you.

Remove the SIM holder from your router.

Turn your SIM so the angled corner of the SIM matches the angled corner of the SIM holder and place it in the SIM holder.

Please note: your router only supports nano SIMs.

Slide the SIM holder into your router.

Step 1 of 4

Turn the bottom of your router towards you.

Step 2 of 4

Remove the SIM holder from your router.

Step 3 of 4

Turn your SIM so the angled corner of the SIM matches the angled corner of the SIM holder and place it in the SIM holder.

Step 4 of 4

Slide the SIM holder into your router.

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