Device Guides
I can't use my modem as a Wi-Fi Hotspot
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The Wi-Fi Hotspot password has been changed: Remove Wi-Fi Hotspot from Windows.
List view
1. Change Wi-Fi Hotspot password
Click Wireless.
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Click the field next to "Passphrase" and key in the required password for your Wi-Fi Hotspot.
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Click Apply.
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2. Remove Wi-Fi Hotspot in Windows
Click the network icon.
Click Network Settings.
Click Manage known networks.
Click the required Wi-Fi network.
Click Forget.
Please note: the internet connection is ended and you need to establish a wireless internet connection again with the new settings.