Device Guides
The internet connection is intermittent
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The wireless connection to the modem Wi-Fi Hotspot is unstable: Change Wi-Fi Hotspot channel.
List view
1. View channel information
Click ADVANCED.
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Click Administration.
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Click Wireless Channel.
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The channel information is displayed. If many devices are using the same channel, it may slow down the connection.
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2. Change Wi-Fi Hotspot channel
Click Change Channel.
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Click the drop down list next to "Channel".
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Click the required channel.
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Click Apply. You can now establish a connection to your Wi-Fi Hotspot using the new channel.
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