Device Guides

I can't send and receive email

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

See how to write and send an email.

Possible cause 1:

The email isn't written correctly


See how to write and send an email.

Create new email
Tap the required email account.
Tap the new email icon.
Select recipient
Tap the search field and key in the first letters of the recipient's name.
Tap the required contact.
Enter subject
Tap Subject and key in the required subject.
Write text
Tap the text input field and write the text for your email.
See how to write text.
Attach picture
Tap the attachment icon and go to the required folder.
Tap the required file.
Tap the confirm icon.
Send the email
Tap the send icon.
Return to the home screen
Tap the Home key to return to the home screen.

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