Device Guides

I can't use my mobile phone as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

See how to use your mobile phone as a Wi-Fi Hotspot.

Possible cause 2:

Wi-Fi Hotspot isn't used correctly


See how to use your mobile phone as a Wi-Fi Hotspot.

Find "Mobile hotspot"
Slide your finger downwards starting from the top of the screen.
Tap All settings.
Tap Network & wireless.
Tap Mobile hotspot.
Turn on Wi-Fi Hotspot
Tap the indicator to turn on the function.
Select Wi-Fi Hotspot settings
Tap the edit icon.
Tap the field below "Network name" and key in the required name.
Tap the field below "Network password (minimum 8 characters)" and key in the required password.
The password prevents others from accessing your Wi-Fi Hotspot without your approval.
Tap the confirm icon.
Return to the home screen
Tap the Home key to return to the home screen.
Establish connection to Wi-Fi Hotspot from another device
Turn on Wi-Fi.
Find the list of available Wi-Fi networks and select your own Wi-Fi Hotspot.
Key in the password for your Wi-Fi Hotspot and establish the connection.
When the connection is established, you can access the internet from the other device.

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