Device Guides


My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Unused apps take up too much memory: Uninstall apps.

List view

1. Uninstall apps

Slide your finger left on the screen.
Tap and hold the required app until a pop-up menu is displayed.
Tap Uninstall.
Tap yes.

2. Return to the home screen

Tap the Home key to return to the home screen.
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