Device Guides

My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Uninstall apps.

Possible cause 1:

Unused apps take up too much memory


Uninstall apps.

Uninstall apps
Slide your finger left on the screen.
Tap and hold the required app until a pop-up menu is displayed.
Tap Uninstall.
Tap yes.
Return to the home screen
Tap the Home key to return to the home screen.

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