Device Guides


My mobile phone's battery life is short

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on automatic screen lock.

Possible cause 4:

Automatic screen lock is turned off

Solution:

Turn on automatic screen lock.

Turn on screen lock
Briefly tap On/Off.
Turn off screen lock
Briefly tap On/Off and slide you finger upwards on the screen.
Set automatic screen lock
Slide your finger downwards starting from the top of the screen.
Tap All settings.
Tap Personalisation.
Tap Lock screen.
Tap the drop down list below "Screen times out after".
Tap the required setting.
Return to the home screen
Tap the Home key to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks