Device Guides
My mobile phone's touch screen doesn't work
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Your mobile phone isn't responding: Restart your mobile phone.
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1. 1. Restart your mobile phone
Remove the battery for about 10-15 seconds.
Turn on your mobile phone.
Turn on your mobile phone.