Device Guides

Microsoft Lumia 640

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How to

Restoring factory default settings on my mobile phone

Want to restore the factory default settings on your mobile phone? It's easy, but remember all data on your mobile phone will be deleted. Data on your SIM isn't deleted.

List view

1. Find "about"

Slide your finger down the display starting from the top edge of your mobile phone.
Tap about.

2. Restore factory default settings

Tap reset your phone.
Tap yes to accept.
Tap yes to confirm.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.
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