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LG G5

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Android 6.0

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The MMS isn't written correctly: See how to write and send an MMS.

List view

1. Create new MMS

Tap the message icon.

Tap the new message icon.

2. Select recipient

Tap the search field and key in the first letters of the recipient's name.

Tap the required contact.

3. Write text

Tap the text input field and write the text for your MMS.

4. Insert picture

Tap the attachment icon.

Tap Image.

Slide your finger right starting form the left side of the screen.

Tap Images and go to the required folder.

Tap the required picture.

5. Insert video clip

Tap the attachment icon.

Tap Video.

Slide your finger right starting form the left side of the screen.

Tap Videos and go to the required folder.

Tap the required video clip.

6. Insert audio file

Tap the attachment icon.

Tap Audio.

Slide your finger right starting form the left side of the screen.

Tap Audio and go to the required folder.

Tap the required audio file.

7. Send the MMS

Tap Send when you've written your MMS.

8. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 22

Tap the message icon.

Step 2 of 22

Tap the new message icon.

Step 3 of 22

Tap the search field and key in the first letters of the recipient's name.

Step 4 of 22

Tap the required contact.

Step 5 of 22

Tap the text input field and write the text for your MMS.

Step 6 of 22

Tap the attachment icon.

Step 7 of 22

Tap Image.

Step 8 of 22

Slide your finger right starting form the left side of the screen.

Step 9 of 22

Tap Images and go to the required folder.

Step 10 of 22

Tap the required picture.

Step 11 of 22

Tap the attachment icon.

Step 12 of 22

Tap Video.

Step 13 of 22

Slide your finger right starting form the left side of the screen.

Step 14 of 22

Tap Videos and go to the required folder.

Step 15 of 22

Tap the required video clip.

Step 16 of 22

Tap the attachment icon.

Step 17 of 22

Tap Audio.

Step 18 of 22

Slide your finger right starting form the left side of the screen.

Step 19 of 22

Tap Audio and go to the required folder.

Step 20 of 22

Tap the required audio file.

Step 21 of 22

Tap Send when you've written your MMS.

Step 22 of 22

Tap the Home key to return to the home screen.

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