Device Guides


I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Restart your mobile phone.

Possible cause 1:

There's a connection error

Solution:

Restart your mobile phone.

Restart your mobile phone
Tap the key on the side of your mobile phone.
Remove the battery holder from your mobile phone and wait for 10-15 seconds.
Insert the battery and turn on your mobile phone again.
See how to insert the battery and turn on your mobile phone.

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