Device Guides


I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

There's a connection error: Restart your mobile phone.

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1. Restart your mobile phone

Tap the key on the side of your mobile phone.
Remove the battery holder from your mobile phone and wait for 10-15 seconds.
Insert the battery and turn on your mobile phone again.
See how to insert the battery and turn on your mobile phone.
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