Device Guides
I can't send and receive SMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
There's an error at the receiving end: Send an SMS to another number to check if the error is at the receiving end.
List view
1. 1. Create SMS
Tap the message icon.
Tap the new message icon.
2. 2. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
Matching contacts are displayed.
Tap the required contact.
3. 3. Write the text
Tap Enter message.
Write the text for your SMS.
Write the text for your SMS.
4. 4. Send SMS
Tap Send when you've written your SMS.
5. 5. Return to the home screen
Tap the home icon to return to the home screen.