Device Guides
I can't send and receive email
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The email is written incorrectly: Write an email correctly.
List view
1. 1. Find "E-mail"
Tap the menu icon.
Tap E-mail.
2. 2. Select email account
Slide your finger right starting from the left edge of the display.
Tap Inbox below the required email account.
Tap Inbox below the required email account.
3. 3. Create new email
Tap the new email icon.
4. 4. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.
5. 5. Enter subject
Tap Subject.
Key in a subject for the email.
Key in a subject for the email.
6. 6. Write the text
Tap the text input field.
Write the text for your email.
Write the text for your email.
7. 7. Attach file
Tap the attachment icon.
Tap File.
Go to the required folder.
Go to the required folder.
Tap the required file.
8. 8. Send the email
Tap the send icon when you've finished your email.
9. 9. Return to the home screen
Tap the home icon to return to the home screen.