Device Guides


I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

GPS has been turned off: Turn on GPS.

List view

1. 1. Find "Location"

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.
Tap General.
Tap Location.

2. 2. Turn GPS on or off

Tap the indicator next to "Location" to turn the function on or off.
If you turn on the function:
Tap Mode.
Continue to step 3.
If you turn off the function:
Continue to step 5.

3. 3. Choose option

Choose one of the following options:
Turn on satellite-based and network-based GPS, go to 3a.
Turn on network-based GPS, go to 3b.
Turn on satellite-based GPS, go to 3c.
LG G4

4. 4. 3a - Turn on satellite-based and network-based GPS

Tap High accuracy (GPS and networks).

5. 5. 3b - Turn on network-based GPS

Tap Battery saving (Networks only).

6. 6. 3c - Turn on satellite-based GPS

Tap Device sensors only (GPS only).

7. 7. Save settings

Tap the return icon.

8. 8. Turn geotagging for pictures and video clips on or off

Tap Camera to turn the function on or off.

9. 9. Return to the home screen

Tap the home icon to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks