Device Guides


I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 6:

Flight mode is turned on: Turn off flight mode.

List view

1. 1. Turn flight mode on or off

Slide your finger down the display starting from the top edge of your mobile phone.
Tap Airplane mode to turn the function on or off.
If you turn on the function:
Tap OK to confirm.
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