Device Guides


I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Calls aren't diverted to your voicemail: Divert calls to your voicemail.

List view

1. 1. Find "Call forwarding"

Tap the phone icon.
Tap Dial.
Tap the menu icon.
Tap Call settings.
Tap Call forwarding.

2. 2. Select divert type

The current settings will be displayed.
LG G4
Tap one of the following options:
Always forward
Busy
Unanswered
Unreachable

3. 3. Divert calls to voicemail

Key in +61411000321 and tap TURN ON.
If you selected Unanswered in step 2, you need to select for how long you want your mobile phone to ring before the call is diverted:
Tap the required delay.

4. 4. Return to the home screen

Tap the home icon to return to the home screen.
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