Device Guides


My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Close one or more open applications.

Possible cause 1:

Too many applications are open

Solution:

Close one or more open applications.

1. End active applications
Tap the application icon.
Slide your finger right on the required application to end it.
2. Return to the home screen
Tap the home icon to return to the home screen.

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