Device Guides
My mobile phone doesn't ring when receiving calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Silent mode is turned on: Turn off silent mode.
List view
1. 1. Turn silent mode on or off
Slide your finger down the display starting from the top edge of your mobile phone.
Tap the interruptions icon the necessary number of times to turn silent mode on or off.
Tap the interruptions icon the necessary number of times to turn silent mode on or off.