Device Guides
LG G4
My mobile phone doesn't play a message tone when I receive a message
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The message tone has been turned off: Choose message tone.
List view
1. 1. Find "Notification settings"
Tap the message icon.
Tap the menu icon.
Tap Settings.
Tap Notification settings.
2. 2. Turn on notifications
Tap Notifications until the function is turned on.
3. 3. Choose message tone
Tap Notification sound.
Tap the different message tones to listen to them.
Once you've found a message tone you like, tap OK.
4. 4. Return to the home screen
Tap the home icon to return to the home screen.
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