Device Guides


How to

Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.


List view

1. Connect mobile phone and computer

Connect the data cable to the phone socket and to your computer's USB port.

2. Select USB connection setting

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the USB icon.
Tap Media device (MTP) until the function is turned on.

3. Back up phone memory

Start a file manager on your computer and find your mobile phone in your computer's file system.
Go to the required folder in your mobile phone's file system.
Highlight the required file and move or copy it to your computer.
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