Device Guides


My mobile phone's touch screen doesn't work

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Restart your mobile phone.

Possible cause 2:

Your mobile phone isn't responding

Solution:

Restart your mobile phone.

1. Restart your mobile phone
Tap and hold On/Off until your mobile phone is turned off.
Turn on your mobile phone.

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