Device Guides


My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Close one or more open applications.

Possible cause 1:

Too many applications are open

Solution:

Close one or more open applications.

1. End active applications
Tap and hold the home icon.
Tap and hold the required application.
Tap App info.
Tap Force stop.
Tap OK.

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