Device Guides

My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Close one or more open applications.

Possible cause 1:

Too many applications are open


Close one or more open applications.

1. End active applications
Tap and hold the home icon.
Tap and hold the required application.
Tap App info.
Tap Force stop.
Tap OK.

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