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Restoring factory default settings on my mobile phone
Want to restore the factory default settings on your mobile phone? It's easy, but please note: all data on your mobile phone will be deleted. Data on your SIM isn't deleted.
Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.
Tap the General tab.
Tap Backup & reset.
Tap Factory data reset.
Tap Reset phone.
Tap Erase everything.
Tap OK to confirm.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.