Device Guides


I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The pictures are saved in the wrong memory: Change memory for saving pictures.

List view

1. Turn on the camera

Tap Camera.
If the video recorder is turned on, tap the camera icon.

2. Turn flash on or off

Tap the flash icon.
Tap the required setting.

3. Select resolution

Slide your finger left starting form the right side of the screen.
Tap Resolution.
Tap the required setting.

4. Turn geotagging on or off

Tap the indicator next to "GPS tag" to turn the function on or off.
If you turn on the function, tap Allow.

5. Save pictures on memory card

Tap the indicator next to "Priority save to SD card" to turn the function on or off.
Tap the Return key.

6. Take a picture

Point the camera lens at the back of your mobile phone at the required object.
Tap the take picture icon.

7. Return to the home screen

Tap the Home key to return to the home screen.
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