Device Guides


How to

Restore factory default settings

If your mobile phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All configurations you've made on your mobile phone are deleted.


List view

Find "Backup & reset"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Advanced settings.
Tap Backup & reset.

Restore factory default settings

Tap Factory data reset.
Tap Reset phone.
Tap Reset phone. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your mobile phone and prepare it for use.
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