Skip to Optus Navigation
Skip to Personal Navigation
Skip to Content
Skip to Footer

Device Guides

Huawei P30 Pro

Change device

Android 9.0

Change device

Search in Huawei P30 Pro

Popular topics

I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The MMS isn't written correctly: See how to write and send an MMS.

List view

1. Find "Start chat"

Tap the message icon.

Tap Start chat.

2. Select recipient

Tap the field next to "To" and key in the first letters of the recipient's name.

Tap the required contact.

3. Write text

Tap the text input field and write the text for your MMS.

4. Insert picture

Tap the camera icon.

Tap Gallery.

Tap Folders.

Slide your finger right starting form the left side of the screen.

Tap Images and go to the required folder.

Tap the required picture.

5. Send MMS

Tap the send icon when you've finished your MMS.

6. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 1 of 13

Tap the message icon.

Step 2 of 13

Tap Start chat.

Step 3 of 13

Tap the field next to "To" and key in the first letters of the recipient's name.

Step 4 of 13

Tap the required contact.

Step 5 of 13

Tap the text input field and write the text for your MMS.

Step 6 of 13

Tap the camera icon.

Step 7 of 13

Tap Gallery.

Step 8 of 13

Tap Folders.

Step 9 of 13

Slide your finger right starting form the left side of the screen.

Step 10 of 13

Tap Images and go to the required folder.

Step 11 of 13

Tap the required picture.

Step 12 of 13

Tap the send icon when you've finished your MMS.

Step 13 of 13

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks