Device Guides
I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The MMS isn't written correctly: See how to write and send an MMS.
List view
1. Find "Start chat"
Tap the message icon.
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Tap Start chat.
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2. Select recipient
Tap the field next to "To" and key in the first letters of the recipient's name.
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Tap the required contact.
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3. Write text
Tap the text input field and write the text for your MMS.
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4. Insert picture
Tap the camera icon.
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Tap Gallery.
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Tap Folders.
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Slide your finger right starting form the left side of the screen.
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Tap Images and go to the required folder.
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Tap the required picture.
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5. Send MMS
Tap the send icon when you've finished your MMS.
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6. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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