Device Guides

I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Huawei P30 Pro
Huawei P30 Pro

We found 5 possible causes:

  1. No connection to a Wi-Fi network is established
  2. There are no available Wi-Fi networks
  3. The selected Wi-Fi network rejects the connection
  4. Your mobile phone is connected to a Wi-Fi network, but you're not logged on
  5. Wi-Fi is turned off
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks