Device Guides
Huawei P30 Pro
Buy now
Search in Huawei P30 Pro
I can't receive voice calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
Divert of all calls is turned on: Cancel all diverts.
List view
1. Find "Call forwarding"
Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap Call forwarding.
2. Cancel all diverts
Tap the required divert type.
Tap DISABLE.
3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 1 of 7
Tap the phone icon.
Step 2 of 7
Tap the menu icon.
Step 3 of 7
Tap Settings.
Step 4 of 7
Tap Call forwarding.
Step 5 of 7
Tap the required divert type.
Step 6 of 7
Tap DISABLE.
Step 7 of 7
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Would you like information for your {device-name}?