Device Guides


I can't listen to my voice messages

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

The voicemail number is not saved in your mobile phone: Save the voicemail number or call 321 to listen to your voice messages.

List view

1. Find "Voicemail"

Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap More.
Tap Voicemail.

2. Save voicemail number

Tap Voicemail number.
Key in +61411000321 and tap OK.
+61411000321

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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