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Huawei P30

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Android 9.0

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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on GPS.

Step 1 of 8

1. Tap Settings.

Step 2 of 8

2. Tap Security & privacy.

Step 3 of 8

3. Tap Location access.

Step 4 of 8

4. Tap the indicator next to "Access my location" to turn the function on or off.

Step 5 of 8

5. Tap Google Location Accuracy.

Step 6 of 8

6. If you tap the indicator next to "Improve Location Accuracy" to turn on the function, your mobile phone can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.

Step 7 of 8

7. If you tap the indicator next to "Improve Location Accuracy" to turn off the function, your mobile phone can find your exact position using the GPS satellites but it may take longer as there is no access to supplementary information from the mobile network or nearby Wi-Fi networks.

Step 8 of 8

8. Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

GPS has been turned off

Solution:

Turn on GPS.

Find "Location access"

Tap Settings.

Tap Security & privacy.

Tap Location access.

Turn use of GPS position on or off

Tap the indicator next to "Access my location" to turn the function on or off.

If you turn on location access, your mobile phone can find your position using GPS. If you turn off the function, you can't use any of the GPS functions on your mobile phone.

Select positioning method

Tap Google Location Accuracy.

If you tap the indicator next to "Improve Location Accuracy" to turn on the function, your mobile phone can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.

If you tap the indicator next to "Improve Location Accuracy" to turn off the function, your mobile phone can find your exact position using the GPS satellites but it may take longer as there is no access to supplementary information from the mobile network or nearby Wi-Fi networks.

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem?

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