Device Guides

My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Automatic mobile data usage is turned on: Turn off automatic use of mobile data.

List view

1. Find "Wi-Fi+"

Tap Settings.
Tap Wireless & networks.
Tap Wi-Fi.

2. Turn on Wi-Fi

Tap the indicator next to "Wi-Fi" to turn on the function.
Tap the menu icon.
Tap Wi-Fi+.

3. Turn automatic use of mobile data on or off

Tap the indicator next to "Wi-Fi+" to turn the function on or off.

4. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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