Device Guides

My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Temporary data takes up too much memory: Delete temporary data

List view

1. Find "Apps"

Tap Settings.
Tap Apps.
Tap Apps.

2. Deleting temporary data on my mobile phone

Tap the required app.
Tap Storage.

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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