Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message centre number is incorrect: Enter the message centre number.

List view

1. Find "SMS centre no."

Tap the message icon.
Tap More.
Tap Settings.
Tap Advanced.
Tap SMS centre no..

2. Saving the message centre number

Tap the text input field.
Key in +61411990001 and tap the confirm icon.
+61411990001

3. Return to the home screen

Tap the Home key to return to the home screen.
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