Device Guides


I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Divert calls to your voicemail.

Possible cause 1:

Incoming calls aren't diverted to your voicemail

Solution:

Divert calls to your voicemail.

Find "Call forwarding"
Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap Calls.
Tap Call forwarding.
Divert calls to your voicemail
Tap the required divert type.
Key in +61411000321 and tap TURN ON.
Return to the home screen
Tap the Home key to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks