Device Guides
I can't send and receive SMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The message centre number is incorrect: Enter the message centre number.
List view
1. Find "SMS centre number"
Tap Messaging.
Tap More.
Tap Settings.
Tap Advanced.
Tap SMS centre number.
2. Saving the message centre number
Tap the text input field.
Key in +61411990001 and tap the confirm icon.
+61411990001
3. Return to the home screen
Tap the Home key to return to the home screen.