Device Guides
I can't send and receive SMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The message centre number is incorrect: Enter the message centre number.
List view
1. Find "SMS centre number"
Tap Messaging.
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Tap More.
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Tap Settings.
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Tap Advanced.
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Tap SMS centre number.
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2. Saving the message centre number
Tap the text input field.
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Key in +61411990001 and tap the confirm icon.
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+61411990001
3. Return to the home screen
Tap the Home key to return to the home screen.
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