Device Guides
I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
Mobile data is turned off: Turn on mobile data.
List view
1. Turn mobile data on or off
Slide your finger downwards starting from the top of the screen.
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Tap Mobile data to turn the function on or off.
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2. Turn use of mobile data for applications on or off
Tap the settings icon.
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Tap Wireless & networks.
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Tap Mobile data.
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Tap Networked apps.
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Tap the field next to the application name in the "Mobile data" column to turn the function on or off.
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3. Return to the home screen
Tap the Home key to return to the home screen.
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